1. Introduction
These Terms and Conditions (“Terms”) govern the relationship between Evoleze (“we”, “us”, “our”) and any client (“you”, “your”) who purchases or uses our products or services.
By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, you must refrain from using our website or services.
2. Company Information
Evoleze operates as a UK-based marketing and automation provider specialising in social media systems, training, and digital sales engines.
All communications should be directed to info@evoleze.com.
Registered and operating within the United Kingdom.
3. Scope of Services
Evoleze provides the following (“Services”):
- Online training courses and educational materials.
- Digital marketing system setup and automation (“Sales Engines”).
- Ongoing maintenance, management, and support packages.
- Strategic consultancy and social-media development.
Evoleze reserves the right to modify or withdraw any Service at its discretion without prior notice.
4. Eligibility
Our Services are intended solely for business use. By entering this Agreement, you confirm that you are a business customer (not a consumer), authorised to enter into contracts on behalf of your business, and at least 18 years of age.
5. Fees, Payment, and Billing
5.1 All prices are stated in GBP (£) and exclude VAT unless specified otherwise.
5.2 Payment must be made in full before work commences unless agreed otherwise in writing.
5.3 Recurring Services are invoiced monthly in advance via automatic payment.
5.4 A minimum contract term of three (3) months applies to all monthly Services. After this term, Services continue on a rolling monthly basis.
5.5 To cancel, clients must provide written notice by email to info@evoleze.com at least ninety (90) days before the intended cancellation date.
5.6 Cancellations take effect only at the end of the current billing cycle following expiry of the notice period. Partial-month refunds are not provided.
5.7 Early cancellation within the initial term will require full payment of the remaining contract balance.
5.8 Late payments are subject to interest under the Late Payment of Commercial Debts (Interest) Act 1998 at 8% above the Bank of England base rate, plus reasonable recovery costs.
5.9 Evoleze may suspend or terminate Services for non-payment, repeated late payments, or breach of these Terms.
6. Refunds and Cancellations
6.1 Due to the digital and service-based nature of our work, all payments are non-refundable once access or work has commenced.
6.2 Refunds are not provided for partial months or unused time.
6.3 Once cancellation is confirmed and notice period completed, all systems, automations, and platform access will be disabled.
6.4 Evoleze is not obligated to transfer or maintain data after termination unless otherwise agreed in writing.
7. Scope of Work and Additional Services
7.1 All Services provided by Evoleze are defined at the time of purchase or within a written proposal.
7.2 Any requests outside the agreed scope (e.g., design revisions, extra automation, or strategy work) will be quoted and billed separately at Evoleze’s current hourly rate.
7.3 Evoleze is under no obligation to perform additional tasks not expressly agreed in writing.
8. Platform Ownership and Access
8.1 Where Evoleze uses its own accounts or tools (including but not limited to Omnisend, Zapier, ManyChat, and Stan Store), all automations, integrations, and data structures remain the property of Evoleze.
8.2 Such assets are non-transferable and will be deactivated immediately upon cancellation or termination.
8.3 Clients who provide access to their own third-party accounts remain responsible for ongoing subscription costs and platform compliance.
9. Performance Disclaimer
9.1 Evoleze’s systems are designed to enhance performance and sales potential but do not guarantee specific outcomes, results, or revenue.
9.2 Performance depends on factors outside our control, including client implementation, product quality, competition, audience behaviour, and market trends.
9.3 Evoleze shall not be held liable for any loss of profits, opportunities, or income arising from use of our Services.
10. Intellectual Property
10.1 All intellectual property rights, including copyrights, trademarks, templates, frameworks, designs, and course materials, remain the exclusive property of Evoleze.
10.2 Clients receive a non-exclusive, non-transferable, revocable licence to use supplied materials solely for their own business.
10.3 Clients may not copy, distribute, resell, or share Evoleze materials without prior written consent.
10.4 All assets provided by clients (logos, photos, text, etc.) remain their property. Clients warrant they hold proper usage rights and indemnify Evoleze from any infringement claims.
11. Course Access and Licensing
11.1 Access to Evoleze’s online courses is granted on a single-user licence basis.
11.2 Sharing login credentials, redistributing materials, or making them publicly available is strictly prohibited.
11.3 Evoleze reserves the right to revoke course access without refund for any breach of this clause.
12. Client Responsibilities
You agree to:
- Provide accurate and timely information necessary for project delivery.
- Grant required permissions to third-party accounts where applicable.
- Ensure all provided content is lawful and compliant with advertising regulations.Delays or losses arising from client inaction are not the responsibility of Evoleze.
13. Limitation of Liability
13.1 To the fullest extent permitted by law, Evoleze, its directors, employees, and affiliates shall not be liable for any:
(a) loss of profits, revenue, customers, goodwill, or anticipated savings;
(b) indirect, consequential, or special damages;
(c) business interruption, corruption, or loss of data.
13.2 Evoleze’s total liability for any claim shall not exceed the total amount paid for the specific Service giving rise to the claim.
14. Force Majeure
Evoleze shall not be liable for delay or failure due to circumstances beyond reasonable control, including natural disasters, network outages, third-party downtime, or governmental restrictions.
15. Confidentiality
Both parties agree to maintain confidentiality regarding all proprietary or sensitive information and use such information solely for fulfilment of this Agreement.
16. Marketing and Use of Results
16.1 By engaging Evoleze, you grant permission for the use of your business name, logo, and non-confidential results (including statistics, screenshots, visuals, testimonials, and examples of work) for marketing, promotional, and educational purposes across websites, social media, case studies, and email campaigns.
16.2 Evoleze will not publish confidential data such as customer lists, pricing, or internal financial information without consent.
16.3 You may withdraw permission for future use by written notice to info@evoleze.com, which will not affect any materials already published.
17. Third-Party Services
Evoleze may integrate or recommend third-party tools (e.g., Omnisend, Zapier, ManyChat, Meta).
We are not liable for downtime, costs, or performance issues from third-party providers.
Clients are responsible for maintaining their subscriptions unless explicitly included in their package.
18. Data Protection
Evoleze complies with the UK Data Protection Act 2018 and UK GDPR.
All personal data is processed only as necessary for service delivery.
Further information is available in our Privacy Policy.
19. Termination
Evoleze may suspend or terminate Services immediately if:
- Payment is not received on time.
- The client breaches these Terms.
- The client engages in abusive or unlawful conduct.All licences and access cease upon termination.
20. Indemnity
You agree to indemnify and hold harmless Evoleze, its directors, and employees against all claims, losses, or liabilities arising from your use of our Services or breach of these Terms.
21. No Partnership or Employment
Nothing in this Agreement creates a partnership, joint venture, or employment relationship between you and Evoleze.
22. Updates to Terms
Evoleze reserves the right to modify or update these Terms at any time without notice.
The latest version will always appear on our website and supersedes prior versions.
23. Governing Law & Jurisdiction
These Terms are governed by and construed in accordance with the laws of England and Wales.
Both parties agree that the courts of England and Wales have exclusive jurisdiction.
For international clients, this Agreement remains governed under English law regardless of jurisdiction.